VX Consulting Managing Director Yen-Pu Paul Chen has well-rounded industry experience encompassing the aviation ecosystem from aircraft OEM, airline, MRO to Business Intelligence. Iconic aviation brands where he helped transform business and create success stories include United Airlines, Continental Airlines, Bombardier, Gulfstream, OAG and Aviation Week.
He has proven instrumental in helping companies optimize processes and efficiency, transform cultures, improve customer experience, and diversify offerings to realize full market potential.
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Featured in ATW (Air Transport World):“Cabin Etiquette - Are airlines investing in the right cabin health and safety protocols?”
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